Precious Sprouts is a shopping platform where you can browse, select and order products advertised.
Placing an Order for Products
You may order products by selecting and submitting your order through the site.
Any order placed through this site for a product is an offer by you to purchase the particular product for the price notified (including the delivery and other charges and taxes) at the time you place the order.
We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the site.
You agree to provide us with current, complete and accurate details when asked to do so by the site.
We reserve the right to accept or reject your order for any reason, including if the requested product is not available if there is an error in the price or the product description posted on the site or an error in your order. We also reserve the right to cancel any order without giving any reason(s). We will keep every unverified order for 6 (six) hours and make several attempts to verify. If there is no response, after that time the order will be automatically cancelled.
Delivery of Products
We will only deliver products ordered through the site to a location where we provide delivery services. You may obtain further information on the site about our delivery time frames and how we deliver your products.
We will deliver the products to the front door at the relevant delivery address. If you ask us to deliver inside a premise or building at the delivery address, our delivery concern persons’ are strictly instructed not to go inside or any place except the front door.
If you are not the person collecting your ordered items, then your representative must provide us with proof of their identity. You acknowledge that we may record the details of any identification provided in relation to the collection of products.
If you have made online pre-payment/card payment against your order, and there are product/s which is/are not available in stock, we will offer you product replacement options within the same price range. If for any reason, you decline to take product replacements, then the order will be cancelled and we will start the refund process. We also don’t process any partial refund.
Product Promotions Policy
Please note that the delivery of promotional products or products with a special offer is subject to stock availability. If the product is out of stock, then we request you to replace it with another product which is in stock. You may also cancel the order if you want.
There will be order limits set for certain products to ensure every customer can avail of the necessary products for daily consumption. Precious Sprouts is not a marketplace for business to business (B2B) transactions. It is instead an online shopping platform for personal consumption and usage. Thus, we highly discourage shopping with reselling or commercial motives.