DELIVERY

Delivery of goods within Mainland England, Wales & Southern Scotland is FREE on all orders* over £50 and either £4.95 or £7.95 (depending on size, cost shown at checkout) on all orders up to £49.99. We aim to despatch all ‘In Stock’ orders within 48 hours. We use Royal Mail/APC for small items and DPD local for larger shipments. *All items of furniture will usually incur an extra charge for delivery. DPD Local will deliver from Monday to Friday (Excluding Bank Holidays).

COLLECT IN STORE

All items ordered Online can be collected from our Croydon store FREE OF CHARGE. You will need to bring the card you paid with and 1 form of ID showing your current address or 2 pieces of identification showing your address if you have paid by Paypal.

BACK ORDERS

If your item is not in stock, it will show as ’Available to Pre-Order’. We will back order for you and advise you by email of an approximate delivery date.Most orders will be fulfilled within 30 days

POSTING AND PACKAGING

Here at Precious Sprouts we operate a recycling policy and frequently re-use original packaging to ship brands or products that are different to those that appear on the original box. If you receive a package that has a different brand or product on the box other than you are expecting, please open the box to determine if the product is incorrect. Additionally, we will occasionally pack smaller items in with larger items – please double check the contents of the box.